Tag: motivation

john di lemme holiday inn

What You Do Behind the Scenes Predicts Your Scenery – Holiday Inn

My wife, Christie, bought me tickets for the Patriot Tour in Birmingham, Alabama for my birthday. Since we were pretty much flying in for...
john di lemme ups

It’s More about Community than Shipping – UPS

UPS is obviously known worldwide for shipping, but our local UPS store is known for much more than that. While I'm absolutely confident in...
john di lemme staybridge

That Little Bit of Extra and Not Just Doing Her Job – Staybridge Suites

When visiting my clients near Liverpool, New York, my choice of hotel without question is the Staybridge Suites. It really doesn't have anything to...
john di lemme publix

Grocery Store Clerk Serves with a Smile – Publix

Going to the grocery store is a routine activity that most of us do at least once a week. We go in, get our...
customer service john di lemme

5 Customer Service Strategies to Explode Your Revenue and Build a Raving Fan Base

Your customers are the lifeblood of your business. That’s why it’s crucial that you focus on providing extreme customer service that shows your customers...

Flying the Friendly Skies with Awesome Customer Service! – JetBlue

While traveling to Washington DC to speak at the 2018 Smart Customer Service Conference, I had the pleasure of meeting Raphael (Ray), a Jet...
john di lemme marketing book

Buyers Matter – Excerpt from the ABCs of Millionaire Marketing

Enjoy this short excerpt (Buyers Matter) from my new book, The ABCs of Millionaire Marketing... You have heard the saying, “The customer is always right.”...
rock fitness john di lemme

Best Fitness Center and Gym in South Florida!

I've been working out since I was 13 years old and I'm 52 years young now :) so to say that I have been...
cracker barrel john di lemme

So Excited about Cracker Barrel…She would Work for Free!

During a recent trip to the Cracker Barrel Old Country Store in search of some motivational gifts, we met Sharon, who was working in...
Menchies John Di Lemme

Sugary Sweet Treats and Customer Service with a Smile!

While visiting North Carolina, my wife, Christie and I found a great frozen yogurt shop called Menchies.  As we entered the brightly colored store,...