Tag: goals

Flying the Friendly Skies with Awesome Customer Service!

While traveling to Washington DC to speak at the 2018 Smart Customer Service Conference, I had the pleasure of meeting Raphael (Ray), a Jet...

11 Marketing Fundamentals to Build a Highly Profitable Business – John Di Lemme

Businesses around the world are closing their doors every day never to reopen again. It’s not because of a bad economy, too much competition,...