Over the past seventeen years, I traveled the world as a High-End Marketing Consultant, Strategic Business Coach, and Elite Speaker. I’ve literally experienced every aspect of the hospitality industry, stayed in hundreds of hotels, and patronized businesses around the globe. This extensive travel coupled with my experience in building my own business and thousands of my clients’ businesses has given me unique insight on every level of customer service.
I’ve had the opportunity to experience amazing customer service and meet the people behind the scenes that are committed to bringing smiles to the faces of their customers every day. Unfortunately, they are rarely acknowledged for their dedication to their customers or the fact that they go above and beyond just simply doing their job. This gave me the idea to create an online presence that exposes extreme customer service and the people that are committed to their customers. CustomerServiceExposed.com was born!
Why do I care if these businesses or people are exposed for their customer service? Because as a shy, introverted kid and former clinically diagnosed stutterer, I know the importance of others speaking positivity into the lives of others and simply letting them know that they are appreciated. This positive reinforcement is one of the keys to me being able to conquer stuttering and share the stage with some of the great speakers in the world including Les Brown, Zig Ziglar, Jim Rohn, Rich Devos, Dr. John Maxwell, and Denis Waitley only to name a few. My teachings have also been featured on Fox Small Business, Inc. Magazine, CNBC, Home Shopping Network (HSN), and in many other media outlets. Plus I’ve produced over four hundred fifty products and authored thirteen books. Not bad for a stuttering Italian kid from Yonkers, New York!
The empowering words from people in my life gave me the confidence to build a very successful business and contributed hugely to my success today. My entire career has revolved around changing lives and turning around businesses, and I could have never done that if someone didn’t believe in me. That’s why I believe that it’s so important to create CustomerServiceExposed.com and recognize real people that are changing the world one person at a time by serving their customers with a standard of excellence.
Plus customer service is a huge part of my business, and it would be a disservice not to share my experiences, tips, etc. especially strategic consulting and marketing expertise has generated over 100 Million Dollars in business for my clients and assisted them with building a loyal customer base by providing extreme customer service. My clients include doctors, lawyers, realtors, entrepreneurs, consultants, CEOs of million dollar companies, and various other occupations that are thriving no matter the type of business or local economy. The number one key to their success is extreme customer service!
My systematic, individualized approach with my clients is what differentiates me from others in my industry. My overall goal is to not only help my clients dramatically improve their bottom line, but also build a rock-solid customer base that will support their businesses for many years to come. I truly believe that your customers are the heartbeat of your business and they deserve to be appreciated for their loyalty.
That’s why I’m excited to share my extreme customer service experiences and feature the people that made me smile as I walked out of their business.
Interested in Hiring John Di Lemme to Speak for Your Business, Team, or at Your Corporate Event about Proven and Time-Tested Customer Service Secrets to Radically Explode Your Bottom-Line Revenue?