Going to the grocery store is a routine activity that most of us do at least once a week. We go in, get our groceries, and leave without much thought. It’s just something that we all do that has very little impact on our lives. That’s what I used to do too until I met Karen, a clerk at my local Publix grocery store.
From the moment that I entered Karen’s checkout line, I knew that she was different than most cashiers. She was laughing and smiling as she interacted with her customers. I could instantly tell that her role as a Publix cashier is much more than a job to her. It’s a way for her to touch the lives of every customer that comes through her line.
Karen makes an otherwise routine, ordinary activity that we check off our to-do list, an enjoyable experience that makes me feel valuable as not only as a customer, but also a human being.
Karen’s EXTRAordinary extreme customer service makes me look forward to going to Publix. She’s truly an amazing person that has been a blessing in the lives of every customer that she has encountered in her job.
Team Member Recognized: Karen, Cashier
Location of Business:
Publix Super Market at Village Commons
831 Village Blvd
West Palm Beach, FL 33409